![]() To automatically download and install the correct version of all the drivers that are missing or out of date on your device.Driver Simple will then search your scanner for all kinds of drivers related issues and detect them. Click on the “Scan Now” option to download and install Driver Simple.You don’t have to fear, worry about downloading and installing the wrong driver, or making a mistake in anything. You don’t need to know about it precisely. You can automatically do it with Driver Simple if you do not have the time, patience, or expertise to update the driver manually.ĭriver Simple identifies your device automatically and finds the drivers that are right for it. In this case, you have to update your scanner driver & check if this solves the communication problem. If you are using the wrong or out of date scanner driver. Epson scanner settings issues, network issues, and Administrator’s permission related issues can lead your scanner into the error state.Sometimes a wrong or bad configurations of the scanner could raise communication error for the scanner.A corrupted printer driver can trigger Epson scanner communication issues.A printer, scanner driver-related error. ![]() We have specified a few common causes below that state why Epson scan does not communicate with the scanner? Now, you might be wondering how to fix the scanner miscommunication issue on your printer. In most cases, Hardware & Software problems are responsible if your “ Epson scan cannot communicate with the scanner“. Then it means there is no possibility of data transfer between the scanner and the computer. When an Epson scan app fails to communicate with the Scanner. It’s one of the most common issues faced by Epson scanner users. But sometimes, a few problems & issues stop your Epson Scanner from communicating with the Epson scan app. If necessary, uninstall and reinstall it.Epson Scan Cannot Communicate With ScannerĮpson scanners are the best & most popular document scanners available in the market. Make sure Epson Scan 2 and other applications are installed correctly.When using a wireless connection, start Epson Scan 2 on your computer before scanning from the product (ES-500W/ES-500WR).Check the status of the lights and make sure the scanner is ready to scan.Make sure you have assigned the correct job to the scanner button and change it, if necessary.If necessary, uninstall and reinstall it. Make sure Document Capture Pro (Windows) or Document Capture (Mac) is installed correctly.In Windows, be sure that the scanner is listed under Imaging Devices in the Device Manager.Check the USB cable connection between the computer and scanner.For instructions on scanning with Epson ScanSmart, see the help information in Epson ScanSmart or click here to access the Epson ScanSmart User's Guide. Note: If you installed the Epson ScanSmart software, pressing the start button on your scanner starts Epson ScanSmart instead, over a USB or wireless (ES-500W/ES-500WR) connection. Connect the scanner using a USB cable or launch Epson Scan 2 before scanning from the button on your scanner. Document Capture Pro (Windows) and Document Capture (Mac) do not support using the start button to scan over a wireless connection (ES-500W/ES-500WR).If the scanner button does not start the correct program or perform the correct action, try these solutions: Note: Document Capture Pro (Windows) and Document Capture (Mac) are not available for the ES-300WR/ES-500WR. The scanner doesn't work properly when I press the start button.
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